{"id":2456,"date":"2021-01-08T18:44:06","date_gmt":"2021-01-08T17:44:06","guid":{"rendered":"https:\/\/hpe-power.it\/general-sales-conditions\/"},"modified":"2024-04-11T15:30:17","modified_gmt":"2024-04-11T13:30:17","slug":"general-sales-conditions","status":"publish","type":"page","link":"https:\/\/hpe-power.it\/en\/general-sales-conditions\/","title":{"rendered":"General sales conditions"},"content":{"rendered":"<div class=\"wpb-content-wrapper\"><p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h1 style=\"text-transform: uppercase;\">General sales conditions<\/h1>\n<p>[\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_column_text]<\/p>\n<h6>1 . ORDER:<\/h6>\n<p>The order is binding and irrevocable for 90 days. If you proceed with a leasing company the order of this company must arrive before supply\u2019s delivery date, after 90 days from this order\u2019s date if the leasing company\u2019s order hasn\u2019t yet arrived HPE S.r.l. con socio unico can terminate the contract holding the deposit.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>2 . PURCHASE AGREEMENT:<\/h6>\n<p>The purchase agreement is understood to be concluded only when the customer<br \/>\nsends to HPE S.r.l. con socio unico the order confirmation, represented by this document. Sending this order confirmation, the customer declares he has read the User Manual and he accepts its contents. The silence by the customer or by HPE S.r.l. con socio unico regarding previous communications can never be considered as order\u2019s approval. Every purchase agreement is understood to be always s igned and perfected at HPE S.r.l. con socio unico headquarters, whatever is the place when the order is given, even though given to the sales office, subsidiaries, agents or representatives.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>3 . DELIVERY:<\/h6>\n<p>Delivery term should be considered indicative. Any delay in deliv ery shall not entitle the customer to cancel the agreement or to defer payments or to demand any compensation for damages. Goods are, unless otherwise agreed, sold ex works (HPE S.r.l. con socio unico factory).[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>4 . TRANSPORT:<\/h6>\n<p>Goods are delivered ex our plant (EXW Incote rms\u00ae 2020). The consignee is responsible for any transports risks, even though transport is included in the price, his responsibility starts when goods leave HPE S.r.l. con socio unico factory.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>5 . INSTALLATION:<\/h6>\n<p>The customer looks after the installation; for a correct i nstallation and<br \/>\nuse please see the User Manual. The premises where goods are installed<br \/>\nshould comply with the requirements of current regulations, especially with occupational safety rules.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>6 . PAYMENT:<\/h6>\n<p>Payments, net of any expenses, should be made direc tly at HPE S.r.l. con socio unico headquarter according to terms and conditions defined in the agreement or invoice. In case of late payment default interests rate will be applied in accordance with current legislation. In case of disputes the customer isn\u2019t entitled to s uspend payments. The advance paid by the customer will be refunded without interests only if HPE S.r.l. con socio unico doesn\u2019t confirm the current order. HPE S.r.l. con socio unico will hold the advanced payment as compensation in case the order would be terminated by the customer. HPE S.r.l. con socio unico shall be entitled to suspend any delivery or technical support in case of customer\u2019s default for any of the current supplies.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>7 . WARRANTY::<\/h6>\n<p>The warranty is valid for 12 months from the date of shipment of the goods from the warehouses of HPE S.r.l. con socio unico To exercise the warranty right the customer shall send malfunctioning goods, he\u2019s complaining about, to HPE S.r.l. con socio unico headquarter. During warranty period parts will be substituted free if defectiveness will be recognized at HPE S.r.l. con socio unico discretion as well as labor costs to eliminate such defects will be free. Warranty ends if equipment\u2019s use will not comply with HPE S.r.l. con socio unico instructions and if they will be modified, repaired or tampered with by unauthorized personnel. In any case the customer will not be entitled to any and reimbursement or warranty extension as a result of the failure or malfunctioning equipment representing this order\u2019s object.<\/p>\n<p>&nbsp;<\/p>\n<p>All return shipping costs for products sent to HPE S.r.l. con socio unico due to a complaint as well as all shipping costs to deliver products to Customers after a repair under warranty has been made shall be borne solely by the Customer and not by HPE S.r.l con socio unico, even if the product malfunction is covered under warranty.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>8 . PRODUCTION DATA:<\/h6>\n<p>Information and data regarding potential productive capacity of the equipment supplied by HPE S.r.l. con socio unico are approximate and not binding.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>9 . TEST:<\/h6>\n<p>All sold machines have been tested at HPE S.r.l. con socio unico and therefore provided with a test certificate. The customer during goods collection is required to check their proper operation before the installation or, in case of sale to a third party, before following resale.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>10 . RETENTION OF THE TITLE:<\/h6>\n<p>Equipment and its accessories may not be transported, removed or transferred to third parties without prior written authorization from HPE S.r.l. con socio unico The ownership of supplied equipment remain property of HPE S.r.l. con socio unico in accordance with the Article 1523 Civ. Code until the full payment of the agreed price. The failure to pay also one single instalment by the expiry date will entitle HPE S.r.l. con socio unico to close the sale and to get back the equipment without reimbursin g or compensating the customer. As per title retention the customer is the simple depositary of the supply until the full payment therefore he commits himself to preserve sold goods in perfect conditions and not to use them. It\u2019s expressly prohibited: alie nation, rental, pledge, the common use with third parties. The customer recognizes and agrees that the agreement registration will be at his own expense but by HPE S.r.l. con socio unico The title retention agreed with this document has to be transcribed in the register a lways by HPE S.r.l. con socio unico and at the expense of the customer, which is hold by the registry of the competent court in accordance with the art. 1524 CC and art. 84 Disp. Att. Cod. Civ.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>11 . EXPORT:<\/h6>\n<p>Machines supplied by HPE S.r.l. con socio unico may not be exported, without pr ior seller\u2019s written authorization, outside the European Community or sold to persons or companies which the customer may think they would export the goods. Even though HPE S.r.l. con socio unico releases his written authorization to export the goods, the customer assumes possible risks and declares now that he\u2019s aware of technical standards and warranties in force in the country of destination refusing HPE S.r.l. con socio unico any responsibility not defined by Community legislation.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>12 . RESPONSIBILITY FOR INJURIES AND DAMAGES:<\/h6>\n<p>The u ndersigned customer of this agreement will not demand HPE S.r.l. con socio unico claims, requests, action, obligation for property damages or injuries to his employees, to his staff assigned to the training and to any other person assigned for any purpose or allowed to th e premises where HPE S.r.l. con socio unico equipment is or to any person therein and in general to any person other than HPE S.r.l. con socio unico employees for whichever damage related to the use of HPE S.r.l. con socio unico equipment, including the test and also if the accident is due to faulty des ign or material. HPE S.r.l. con socio unico isn\u2019t responsible for direct or indirect damages of any nature and type suffered by the customer or by third parties in relation to this supply or to services accomplished by HPE S.r.l. con socio unico including damages deriving from equipment use or from the non use of the same.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>13 . SOFTWARE:<\/h6>\n<p>HPE S.r.l. con socio unico keeps supplied software property which cannot be sold even partly to third parties without prior written authorization. The customer acquires only a license to use the program. The customer w ill observe strict the confidentiality of program\u2019s information and data, he will especially not make known or available to third parties the program. The program license doesn\u2019t allow to get the source format, the logic documentation or the project. The customer will be responsible for all direct or indirect damages which HPE S.r.l. con socio unico may suffer for behaviors violating the rules concerning user licenses which haven\u2019t been recalled, but which are intended to be referenced in full.[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>14 . COMPLAINTS AND DISPUTES:<\/h6>\n<p>Complaints shall be sent to HPE S.r.l. con socio unico headquarters within sixty days from goods receipt. For any legal intents is meant the domicile in Via Scagnello 26 Calco (LC).[\/vc_column_text][vc_empty_space height=&#8221;30px&#8221;][vc_column_text]<\/p>\n<h6>15 . GOVERNING LAW AND JURISDICTION:<\/h6>\n<p>This agreement is governed by Italian law. The Court of Lecco will be exclusively competent to resolve any dispute that may arise from the execution and interpretation of this agreement. In compliance with the articles 1341 and 1342 and the Italian Civil Code we expressly approve the clauses: nn. 1 Order; 2 Purchase agreement; 3 Delivery; 7 Warranty; 8 Production data; 9 Test; 10 Retention of the title; 11 Export 12 Responsibility for injuries and damages; 13 Software; 14 Complaints and disputes; 15 Governing law and jurisdiction.[\/vc_column_text][vc_empty_space height=&#8221;50px&#8221;][vc_row_inner row_type=&#8221;row&#8221; type=&#8221;full_width&#8221; text_align=&#8221;center&#8221; css_animation=&#8221;&#8221;][vc_column_inner]<span data-type=\"circle\" data-hover-bg-color=\"#ff9d02\" data-hover-icon-color=\"#ffffff\" class=\"qode_icon_shortcode fa-stack q_font_awsome_icon_stack fa-4x  \" style=\" \"><a  itemprop=\"url\" href=\"https:\/\/hpe-power.it\/download\/general-sales-conditions.pdf\" target=\"_blank\"><i class=\"fa fa-circle fa-stack-base fa-stack-2x\" style=\"color: #dddddd;\"><\/i><i class=\"qode_icon_font_awesome fa fa-file-pdf-o qode_icon_element fa-stack-1x\" style=\"font-size: 40px;color: #8b02da;\" ><\/i><\/a><\/span>[vc_empty_space height=&#8221;15px&#8221;][vc_column_text]download the contract in .pdf format[\/vc_column_text][\/vc_column_inner][\/vc_row_inner][vc_empty_space height=&#8221;100px&#8221;][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"<p>[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text] General sales conditions [\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_column_text] 1 . ORDER: The order is binding and irrevocable for 90 days. If you proceed with a leasing company the order of this company must arrive before supply\u2019s delivery date,&#8230;<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"full_width.php","meta":{"footnotes":""},"class_list":["post-2456","page","type-page","status-publish","hentry"],"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v23.1 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>General sales conditions - HPE Power<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/hpe-power.it\/en\/general-sales-conditions\/\" \/>\n<meta property=\"og:locale\" content=\"en_US\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"General sales conditions - HPE Power\" \/>\n<meta property=\"og:description\" content=\"[vc_row css_animation=&#8221;&#8221; row_type=&#8221;row&#8221; use_row_as_full_screen_section=&#8221;no&#8221; type=&#8221;grid&#8221; angled_section=&#8221;no&#8221; text_align=&#8221;left&#8221; background_image_as_pattern=&#8221;without_pattern&#8221; z_index=&#8221;&#8221;][vc_column][vc_empty_space height=&#8221;60px&#8221;][vc_column_text] General sales conditions [\/vc_column_text][vc_empty_space height=&#8221;60px&#8221;][vc_column_text] 1 . 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